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  • #46538
    Naz
    Guest

    Hi,
    I have everything in the Attribution Links checked, but its space still shows. I am trying to get a 3 column footer, and currently, there is a bug (reported and confirmed) preventing me from using the custom footer option. Is there a way to remove that column or tell the system not to calculate it when generating the footer?

    Hiding attribution links not working


    According to this post, it should have gone away. Dreamhost has provided the Crio Premium. When I try to do the Premium extension plugin from the post, it says it’s already installed.

    Hide Partner – Checked
    Hide Special Thanks – Checked
    Hide BoldGrid – Checked
    Hide WordPress – Checked
    Hide Host – Checked

    #46620
    Brandon C
    Keymaster

    Hi Naz,

    Thanks for reaching out and thank you for using Crio Pro WordPress theme!

    From what you described your issue could be tied to elements being cached into your website and overriding your changes. You want to be sure that your Crio theme and WordPress itself are up to date. Then try clearing all cache associated with the website. Be sure to purge all cache including browser cache, server side cache, and any caching plugins you have running on your website.

    If clearing your cache doesn’t work you could also try adding this bit of CSS in the Customizer’s CSS/JS Editor

    .attribution-theme-mods {
    	display: none;
    }

    That should remove the attribution links altogether. I hope this helps. Please let us know if you have any other questions.

    #46633
    Naz
    Guest

    Hi,
    I tried your suggestions, but it didn’t help. Even though the “.attribution-theme-mods” is now hidden, the footer is still displayed as four columns.

    #46635
    Brandon C
    Keymaster

    Thanks Naz,

    When you check the box to hide an attribution does it preload and show you the change in the customizer at all?

    #46652
    Naz
    Guest

    No. Its is display the same in the customizer

    #46672
    Brandon C
    Keymaster

    Thanks Naz,

    That’s weird it sounds like something must be preventing that functionality. Have you upgraded your Crio theme recently?

    #46729
    Naz
    Guest

    This is a new site. I believe there was an update a few weeks ago, but this has been an issue since before that update. I did check and make sure there wasn’t a plugin conflict by disabling nonessential plugins.

    #46745
    Brandon C
    Keymaster

    Hi Naz,

    I just previewed the site URL you sent in the forum and it looks like the attribution links are gone now. Did you get this issue resolved by chance?

    #46748
    Naz
    Guest

    No, I moved the footer template into the child theme folder and manually modified the template. If you have other suggestions, I’ll give them a try.

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Attribution Links Not Hiding When Checked in Crio WordPress Footer’ is closed to new replies.