Background Disappearing (DICED Theme)

Hi Amber-

I checked out the site that you included in your information, and it looks like it’s using the pre-installed background for the Restaurant variant of Diced (the wooden cutting board with a sprig of Rosemary).

One thing I did see is that you’re using WP Super Cache, so it’s possible that you might have been seeing a cached version of the page. Try clearing your cache to see if that fixes it for you.

If you’re still having trouble, let us know which page you’re seeing the white screen on and we’ll be happy to help.

Hi Amber-

I checked out the customizer preview link, and now I can see it too!

I set up a testing site on BoldGrid Cloud WordPress and tried to do the same thing- save the Customizer settings as a draft- and I got the exact same behavior, so I think you’ve found a bug in the way that BoldGrid’s theme options are being saved as drafts. I’ve filed a bug report about this issue so the developers can address it.

As soon as I actually published the new background, it works as expected. One way that you might be able to work around this in the meantime is to use the popular CMP Coming Soon and Maintenance Plugin. CMP is a totally free plugin that will hide your work from the general public, and lets you create bypass links that you can give to your collaborators to see the progress.

Very happy to help, Amber, and thanks for helping us improve the products! I’ll see about a cookie.