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Hello,
My Active theme background image appears very dim (screenshot 1), while Staging theme looks fine (screenshot 2). Both Active and Staging relevant settings are identical. I use the Evolv theme. Please help!
Hello Alex P,
Thank you for submitting about the background image appearance appearing dim on the active site. Was there a time when both images were identical? If so, is there anything that happened (any updates or changes) after that when you first noticed the dimness? It’s difficult to reverse engineer what might have taken place since we don’t know what happens on your site, what changes you’ve made, or what you might have tried as far as troubleshooting in the meantime. Any extra information will help us work toward a solution.
Best,
Christopher M.
Hello Christopher,
It’s been like this for long time, but didn’t bother me as it didn’t affect the overall look of the site. But now I need to change the background, and this glitch is on my way. My hosting company tech support tried to help: “… I was able to locate the cause of the “dimming” as a background put in place on the pages themselves which were obscuring the image. I was able to force the site to stop doing this by adding the following coding within the CSS for the site:
body.palette-primary.page-template-default .hentry {background: ! none}That didn’t fix it.
” Checking the site I see that the coding to negate the background of the pages was being ignored by the theme. Checking further I was able to locate and update the css file at /home/utrosv5/public_html/wp-content/themes/boldgrid-evolv/css/color-palettes.css to make the background transparent. Checking the site directly I see that this is being applied to the site at this time.
Please keep in mind, at my discretion I have done this as a courtesy as the page background is standard for the theme being used. The Support department does not assist with site theme coding or customization. No further assistance regarding theme customization will be provided moving forward.”
It worked until I started editing the color scheme. When I started editing Footer’s color, the problem came back.
Hope, this info will help.
Alex
The reason that problem came back is that boldgrid will adjust the CSS depending on what you select in the customizer. To prevent those changes from being overwritten the custom CSS should be put in the custom CSS field in the customizer. We have a guide on how to access the custom CSS editor here. All you should need to do is add the CSS line that your hosting support gave you in the custom editor and that should solve the problem for you.
Best Regards,
KyleM
Kyle,
That’s exactly what hosting support did first, and I tried it later. It didn’t change anything.
Alex
The problem is fixed. There was an “!” in the CSS line
{background: ! none}that shouldn’t be there. Thank to my hosting support.And thank you for your help!
Alex P
It appears that the problem fixed only partially. The Blog part of the site is still dim. Please, go to http://utro-svaroga.org , click on “Мировоззрение”, then “Журнал” to see this.
Apologies for the continued issues with the background. There are probably a different set of CSS rules applying to this section of your site. You should be able to use the same change you did earlier, but you will need to identify the background definition for your blog page. It’s likely that they simply use a different name for the background of that page. You can use the Chrome Inspect option in order identify the CSS element you need to change.
The change is not standard, it’s a custom change within the code, so you will need to find it using the Chrome Inspector or a similar tool. When you are in the chrome inspector, there is an option to select the part of the page and it identifies that section in the code. Please see my screenshot below – it identifies that particular section. If you turn off of the background, then the image looks okay.
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