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Hello, I purchased premium plugin and then configured backups to Google drive and I see the backup was completed on the backend of WordPress but I don’t see the backup in my actual Google Drive. What could be the problem?
Hi Robert-
Backups that are created on a schedule are automatically uploaded to your Drive, but backups you manually create also need to be manually uploaded.
Browse your backup archives and click View Details on your manual backup, and then click Upload:
Hello, I tried that and received this message:
✗ Unable to upload backup file.
Hi Robert-
The first thing to check is that you’re running the most recent version of both Total Upkeep (1.14.6) and Total Upkeep Premium (1.5.4). There was a bug in Total Upkeep version 1.14.4 that caused this error to happen for some users that was patched in late August.
If you’re already on the most recent versions, you’ll be able to check your logs for any errors that occurred during upload. Navigate to Total Upkeep > Tools > Logs and reply here with the log named “google-drive-upload.log” that matches the timestamp of your failed upload.
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