Tagged: W3 Total Cache License
- AuthorPosts
- April 26, 2023 at 12:22 pm #86902Robert ClarkGuest
Hi,
I see today (April 26) that you are billing me $99 for W3 Total Cache (through PayPal). It is a pending transaction. I recall ordering this a year ago for a website I no longer operate. I do not want this renewal. Can you please stop or reverse this charge? I’m not exactly sure of the website name I ordered this for a year ago – as I started a few at that time and none are continuing. It might have been
I’m unable to log in and make this request through my account – I tried various email addresses and failed. Can you please help me?
Thank you
Robert ClarkApril 26, 2023 at 12:24 pm #86911Marko VasiljevicKeymasterHello Robert,
Thank you for reaching out.
I’ve removed all the sensitive information since this is a public forum. Please reach out directly via the W3 Total Cache support channel in Performance>Support or via the website contact form, and provide the instructions about your subscription so we can check this for you.
Thanks! - AuthorPosts
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