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  • #24332

    Hello, I have download BoldGrid plugin for wordpress, i have install it from “Add Plugin” at WordPress Back End.

    The installation run success without any error. But after i “Active” BG, my website become blank with white screen. And i got the following error:

    <pre><code>[04-May-2017 18:49:51 UTC] Boldgrid_Inspirations_Update::update_api_data: Failed to get valid updated boldgrid_api_data.  Array
    (
    [uri] => /api/plugin/check-version
    [$boldgrid_api_data] => stdClass Object
    (
    [status] => 401
    [message] => Unauthorized
    [result] => stdClass Object
    (
    [data] => You are not authorized to perform that request.
    )

    )

    )

    [04-May-2017 18:49:51 UTC] PHP Warning:  require_once(/home/user01/public_html/user01.com/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-purchase-for-publish.php): failed to open stream: No such file or directory in /home/user01/public_html/user01.com/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-inspiration.php on line 402
    [04-May-2017 18:49:51 UTC] PHP Fatal error:  require_once(): Failed opening required ‘/home/user01/public_html/user01.com/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-purchase-for-publish.php’ (include_path=’.:/opt/cpanel/ea-php70/root/usr/share/pear’) in /home/user01/public_html/user01.com/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations-inspiration.php on line 402</code></pre>

    #24333
    admin
    Member

    Hello Harris,

    Thank you for your question about activating BoldGrid.  Have you input your BoldGrid connect key?  If not, we have instructions for getting your BoldGrid connect key.  If so, is this site publicly available?

    Gratefully,

    Casey B.

Viewing 2 posts - 1 through 2 (of 2 total)
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