Hi Cheryl,
Thanks for reaching out and thanks for using Crio Pro WordPress theme!
Sorry to hear you’re having this issue. From what you’re describing it seems like the editor styles have somehow been deactivated. Have you activated any plugins recently that interact with the page builder directly? Like maybe something that adds new block features? If so, deactivate any plugins like that, then go back into page builder to see if the styles have been reapplied.
It could also have something to do with the recent update to Post and Page Builder. We introduced a new Full Screen editing feature and it’s possible that something in that update could be clashing with the page builder as well. To address this install and activate the WP Rollback plugin and set Post and Page Builder to its previous version.
I hope this helps! Please let us know if the WP RollBack option works for you, then we can report the bug to our developers to have it addressed as quickly as possible.