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Hello,
I put a ticket in a couple days ago and haven’t heard back. Bold timeline was built into our theme when we bought it. There’s some changes that need to be may on it but Bold Timeline won’t save when we make the changes. The save button was grayed out. We don’t know know if this was a trial plugin or something that came with the theme or what. If it is we did not know at the time of purchase. Do we need to pay for the paid version of this plugin? If we do will it work at that point? We really need to be able to get it to work. We have content on there that needs to be corrected fairly immediately. We can see the content just can’t save the update we make to it.
Thank you!
~JJ
Hi JJ,
I believe we actually did reach out to you here on the day you initially contacted us. This was the answer to that thread:
Hi Josh,
Thanks for reaching out. I’m afraid you’ve reached BoldGrid Themes but you’re actually in search of Bold Themes. They are the creators of the Bold Timeline plugin you’re having trouble with.
Our products include Crio Pro WordPress themePost and Page Builder for WordPress. We do apologize for the confusion.
Do reach back out if you have any other questions for us.
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