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- January 7, 2018 at 1:54 pm #23176Anonymous UserMember
Hello,
It seems for the past week the bold grid blocks are not loading.
“Error loading Blocks. Please try again later.”
Any ideas?
Also, I am using “UpTempo” theme. Is there any way I can add a home page slider for background picture? There is a repeat picture tab, but I can not add more than one pic.
Thank you
January 8, 2018 at 9:39 am #23179Christopher MMemberHello Ben,
Thanks for submitting a question about BoldGrid blocks not loading. This error is being investigated by our development team at the moment, and we should have more information about and how it fix it soon. We regret the inconvenience. Thank you for your patience.
Best,
Christopher M.
December 17, 2018 at 11:05 pm #23178Anonymous UserMember“Add Block” button suddenly out of nowhere it is NOT working.
Why? What to do now?
December 20, 2018 at 9:42 am #23177Arnel CMemberApologies for the delay in this answer. For some reason, you were not re-directed to the new BoldGrid Support page when you asked your question. The issue has since been resolved and questions that were not supposed to go this older system are being addressed. So, again, our sincere apologies for the confusion.
Sorry for the problem with the Add block button not working. Please re-submit your question using the new BoldGrid support page along with more information on your installation. We would need the domain name, the versions of BoldGrid and WordPress that you are using so that we can investigate the issue in more depth.
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