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  • #25790
    Sparky
    Guest

    Hello Support, I have Total Upkeep/Boldgrid as a Back-up Plug-in on my site https:// [redacted].ca, although I have disabled the Plug-in from creating automatic back-ups. The Plug-in creates Back-up Files despite the fact that I disabled and declined the automatic back-ups from being processed. Can you perhaps help me with this or do you have some kind of a solution for this issue.   Thank you Sparky,

    #25799
    Jesse Owens
    Keymaster

    Hi Sparky-
    The most common cause of this, if you’re not running regular backups, is that they may be caused by having auto-updates enabled. Check out this quick video tutorial from the Total Upkeep developers on how to find out what’s causing your backups:

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