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Hi there … I got BoldGrid set up on an unaffiliated host VPS .. Everything seems to be working fine, the Inspirations plugin is working just fine .. the customizer works fine..
However, when going to edit pages .. it seems that the BoldGrid editor simply does not load. There are no drag handles, there is no button at the top for the GridBlocks etc.
The plugin is indeed loaded and activated in WordPress. The SEO plugin even appears at the bottom of the page editor, however rest of the page in the Visual mode looks like standard WordPress..no added BoldGrid functionality..
Gave this a try: https://www.boldgrid.com/support/question/boldgrid-editor-is-no-longer-showing-in-wordpress-4-6/
No help..
WordPress version is 4.8.1 any insights would be greatly appreciated on how to get the plugin to load and work properly!
Hello, Akira.
Thank you for submitting your question regarding how to resolve the issue with the Visual Editor not showing BoldGrid options. I’m sorry to see that you are experiencing issues like this. I appreciate the details you have provided to allow us to assist in investigating the issue on your behalf. If you don’t mind providing the version of BoldGrid Inspirations (and any other BoldGrid plugins you have installed), as well as, the Inspiration (Staging and Active, if applicable) you are using , we’d be happy to look into this further. Also, is this happening with your Staging, Active, or both Inspirations?
Also, take a look at your Visual Editor’s toolbar for the BoldGrid Editing Icon. You’ll want to ensure that icon is active (depicted by the icon having a black box around it). See the images below for guidance:[caption id="attachment_9477" align="aligncenter" width="300"]
Disabled BoldGrid Editing Icon Example[/caption][caption id="attachment_9479" align="aligncenter" width="300"]
Enabled BoldGrid Editing Icon Example[/caption]I look forward to your reply!
Sincerely,
Carlos E
Hi there, thanks you for your reply and attention to this matter.
The versions of Inspirations, Page Editor and SEO I have installed are listed as 1.5..
I do not seem to have the icon shown in the above image.. mine ends after the toggle toolbar button. (I don’t seem to be able to ul a screen shot here) ..
Thanks for your help!
Hello, Akira!
I’m glad I could assist you. I’m sorry to see the issue persists. The only way I was able to replicate the BoldGrid Editing Icon not appearing was deactivating the BoldGrid Editor plugin.
I recommend you deactivate and then activate the BoldGrid Editor plugin, to see if that changes the toolbar to include the icon needed to enable BoldGrid Editing.
If that does not resolve the issue, try to install a new Inspiration.
If the issue persists, I recommend enabling WordPress debugging. Generally, you may be able to determine what is going wrong and how to resolve this.
I sincerely hope this helps!
Carlos E
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