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- January 8, 2021 at 1:17 pm #32803Nick AshcroftGuest
Hi there, trying to edit my website and I don’t have the ability to edit/move blocks around in the editor… if I click the ‘Add Block’ button nothing loads – and when I click on a block in the visual editor I don’t get the options I used to, like being able to move blocks/edit/clone etc.
Any ideas why?
Nick
January 8, 2021 at 1:41 pm #32832Jesse OwensKeymasterHi Nick-
It sounds like you’re getting some kind of JavaScript error that’s preventing the BoldGrid Post and Page Builder from loading. Most often, this is due to a plugin conflict.
One thing that can help us determine what might be the cause is to check your browser’s error console when you try to load the editor. Here’s a short video on how to use your error console.
Another possibility is that some plugins might be out-of-date. WordPress has released a few updates in the last couple of months that changed the core jQuery JavaScript library, and many plugin authors (ourselves included) needed to update our plugins to work with the new version. Make sure that all your plugins and your theme are up-to-date.
Another thing you can try is to deactivate plugins one-by-one to see if the issue resolves. Start with any plugins that add functionality to the editor screen, because they’ll be most likely to interfere with the editor.
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