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I received notice the plugin needs to be updated and when I do that, it gives me a green checkmark saying the update was successful, but then I get an email confirmation that indicates it was DOWNgraded from 2.6.4. to 2.6.3 (see below) and the next time I go to the plugin page, it says I need to update BoldGrid Inspirations… and around and around I go. I even tried downloading the ZIP file and then uploading that. It LOOKED like it worked, but then the same result… back to 2.6.3 and need to update.
These plugins are now up to date:
– BoldGrid Inspirations (from version 2.6.4 to 2.6.3)Hi Mark,
Thanks for reaching out, and thanks for using BoldGrid Post and Page Builder! I’m sorry to hear you’re having trouble updating the Inspirations plugin.
The current version is 2.6.4, so it sounds like the update process isn’t completing. I’d recommend downloading 2.6.4 directly from this link, and using the upload plugin feature to update manually.
Hope this helps! Please let us know if you need any further assistance.
Brandon
After the auto update failed and after the manual update failed, I actually DID download the ZIP file and installed it. It told me what I expected, that the plugin was already installed as v 2.6.3 and I could update to 2.6.4 by pressing the button. I did that and it said this:
Unpacking the package…
Updating the plugin…
Removing the current plugin…
Plugin updated successfully.However, when I went to the Plugin page, it STILL shows 2.6.3 installed. Is it possible that the 2.6.4 file has code (bug) in it that says it is 2.6.3 even though it is 2.6.4? That is the only explanation that makes any sense to me, but that doesn’t seem to be it. Maybe it is a WP cache issue or something, but I have tried six times and am done trying unless I see indications a fix has been applied.
Hmm…there could be another plugin blocking Inspirations from updating completely. Make sure WordPress and your theme are up to date, remove the Inspirations plugin completely and deactivate all of your plugins.
Once you’ve done all that, try re-installing the plugin to see if it allows you to update, that way we can rule out any plugin conflicts.
Sorry, I am not going to do anything that will likely cause the web site to break even to test your theory.
I have the installation set to automatically update all plugins and I routinely receive email notices of update of other plugins (and yes, I have the most current production version of WordPress installed).
THIS MORNING at 01:30 AM, I received an unprompted email informing me:
These plugins are now up to date:
- BoldGrid Inspirations (from version 2.6.3 to 2.6.4)No other plugins were updated and yet now it is miraculously fixed.
I am done trying to debug this for you, but it is certainly conspicuous that the update did not work before I reported the problem and now it works.
Hi Mark,
Sorry for the confusion. If the plug-in has worked out the issue on it’s on there should be no further action needed. When new plugin versions are released they sometimes come with a few hiccups. It’s absolutely possible that after the Dev team was notified of your issue they applied a fix to remedy the problem.
I’m happy you brought this to our attention and we will surely continue to look into the matter to prevent it from happening in future releases.
Please reach back out if we can assist you in any way.
- The topic ‘BoldGrid Inspirations Plugin Will Not Update from Version 2.6.3 to 2.6.4’ is closed to new replies.
