- AuthorPosts
- October 15, 2017 at 2:25 pm #23568Anonymous UserMember
Hello, I just noticed that the menu options for Boldgrid editing are missing in Chrome, where I do most of the work on my website. The buttons are visible in other browsers, including Edge, so I don’t think it’s a BG setting that’s caused this.
I’m currently using Chrome (Version 61.0.3163.100 (Official Build) (64-bit)) and I’ve turned off all extensions, restarted the browser and my pc without any change. Here’s an image on tumblr showing how the buttons are missing in Chrome, but visible in another browser.
I have the hydra theme active, though I doubt it’s a theme issue.
Any suggestions?
October 16, 2017 at 11:08 am #23574KyleMemberHello Kat,
Thanks for contacting us about your missing buttons issue. using the same version of chrome i was unable to replicate the issue, I would recommend clearing your cache in your browser and any caching you may be running on the server, There are details here on how to clear the cache for chrome.
Best Regards,
Kyle M
October 16, 2017 at 12:02 pm #23573Anonymous UserMemberThat did it. I should have thought about that myself, sorry about that. Thank you for helping me!
October 16, 2017 at 2:33 pm #23572KyleMemberHello Kat,
We are glad to here it worked for you, Caching happens to everyone now and again. Feel free to let us know if you run into any other issues.
Best Regards,
Kyle M
October 17, 2017 at 10:55 am #23571Anonymous UserMemberActually, it just started happening on all my browsers today and clearing the cache hasn’t fixed it. It’s very odd!February 6, 2018 at 7:14 pm #23570Anonymous UserMemberI had the issue section menu is gone.
What I need to do is update Boldgrid to 4.9.1 and update WordPress to latest.
February 8, 2018 at 4:40 pm #23569BoldGrid SupportKeymasterIt seems like you were able to resolve the issue you were reporting. Are you still experiencing issues after updating WordPress and BoldGrid?
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