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Posts
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We received the BoldGrid Post and Page Builder with our wordpress theme. After the first week the plugin stopped working, it doesn´t load and show options to create blocks when creating a post. We have updated the plugin, uninstalled it and re-installed it again and it still does not load.
Hi Kris-
Thanks for reaching out, I’m sorry to hear about the issues with Post and Page Builder.
Most of the time, the behavior you’re describing comes from a JavaScript error, most often caused by a conflict with another plugin. I checked out your site, and I didn’t spot any from the front-end that conflicts with Post and Page Builder, although I couldn’t test out the Mixone theme or the Mixone Toolkit plugin since they’re commercial.
One way to troubleshoot would be to deactivate your plugins one-by-one, starting with those you might have installed at about that one-week mark, and see if the issue continues.
Another thing that might help us to narrow down the cause would be to check your browser’s error console while you use the Post and Page Builder. If you can copy any errors you see there and paste them here, we can take a closer look.
Here’s a quick video showing you how to check the error console.
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