- AuthorPosts
- February 21, 2017 at 3:31 pm #24511Anonymous UserMember
Is there telephone, or live support available? I’m having a problem with telephone number not working on mobile devices.
February 21, 2017 at 3:36 pm #24513pencilheadMemberis there even a pay system for support? i got problem i need fixed fairly quickly if anyone
February 21, 2017 at 3:36 pm #24512adminMemberHello pencilhead,
Thank you for your question regarding phone and live support. BoldGrid does not have a Live Support system in place currently. If you are a customer of one of our preferred hosts, then they offer full support. You will simply need to contact their support team for assistance.
Gratefully,
Casey B.
February 8, 2021 at 3:58 pm #33594Marco LariceGuestI can Not Log in to my account.
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email
[redacted]@gmail.comFebruary 8, 2021 at 4:03 pm #33601Jesse OwensKeymasterHi Marco-
Thanks for reaching out, I’m sorry to hear you can’t log into your account.
We here at BoldGrid don’t have any access to your website to assist with your WordPress account or password, but your web hosting provider may be able to help.
I checked out your website, and it looks like you are hosted by one of our Premium Support WordPress Hosting providers, InMotion Hosting.
InMotion has 24/7 telephone support available, check out their support page for information.
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