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Dear Support,
I have bought a W3TC yearly subscription but in the WordPress menu I have the normal version, please advise me how can I set up the pro version.
Than you
RegardsHello Geri,
I am sorry about the issue you are experiencing with activating the W3 Total Cache Pro.
Can you please drop us a note directly via the support channel in Performance>Support and provide the details of your purchase so I can find your subscription?If the license is showing and you are still not seeing the Pro version active, remove the license key from Performance>General settings, Licensing sub-box, license field and save all settings. Re-enter the license, verify the license with the “verify license button” and save all settings.
W3 Total Cache Pro should be active after these steps!
Thanks!
- The topic ‘Bought Pro but no license key’ is closed to new replies.
