Hi Rene,
Thanks for reaching out! The plugin that you’re having issues with, “Boosted Elements for Elementor” is not one of our in-house plugins and we do not maintain or support it. The only BoldGrid product you have a subscription for at the moment is “Total Upkeep” which is our backups and migrations plugin and we do want to thank you for that subscription.
If you need for support for the Boosted Elements plugin I suggest reaching out to the developers directly as they would be the best help with this type of concern.
If you’re looking for a more synchronized approach for your WordPress Theme and Page Builder you might want to consider our Crio Pro WordPress theme and the BoldGrid Post and Page Builder. These products combined give you a wide array of theme customization options to choose from (over 400 to be exact), and we support and maintain both products in house.
Hope this helps! Please reach back out if you need anything else.