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  • #24306

    I purchased coins for the wrong connection key on my account. I have 2, I would like to transfer my coins from one connection key to my other one.

    #24309

    Hello Zeno Shusz,

    Thank you for your question about purchasing and transferring coins. Did you purchase the coins from a BoldGrid hosting partner? Or, did you use BoldGrid Central?

    Best,

    Christopher M.

    #24308

    Hello,

    I have the same issue. I purchased the new coins through Boldgrid Central.

    #24307
    BoldGrid Support
    Keymaster

    Hello, Zeno.

    Thank for you asking your question about transferring BoldGrid coins between Connect Keys. I’d be happy to assist you with this. Unfortunately, the BoldGrid system is not setup to easily transfer the BoldGrid coins between Connect Keys. Also, we will need some specific account information (which is not suitable to post in the public forum) to assist you further. I recommend you submit feedback regarding your circumstances. Please be sure to include both Connect Keys in your submission and any details pertaining to your purchases. I hope this helps!

    Sincerely,

    Carlos E

Viewing 4 posts - 1 through 4 (of 4 total)
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