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  • #153220 Reply
    Scott Banner
    Guest

    I wanted to install and try out the free version of W3 Total Cache but WordPress will not allow me to activate it. The message says “This plugin is not allowed on our system due to performance, security, or compatibility concerns. Please contact support with any questions.” What is the situation?

    #153236 Reply

    Hello Scott,

    Thank you for reaching out and I am happy to help!
    This is related to your hosting provider. If the hosting provider does not allow the caching plugins, including the W3 Total Cache, there is not much we can do about this.
    Can you please share where your website is hosted, and which plan you have on that platform for hosting?
    Thanks!

    #153244 Reply
    Scott Banner
    Guest

    Thanks Marko,

    We’re hosting with GoDaddy on a Managed WP plan. We did have W3 Total Cache installed and running a few months ago but somehow it was removed at some point – not sure if that was GoDaddy or someone here that was working on the site.

    #153348 Reply
    Scott Banner
    Guest

    Any ideas?

    #153372 Reply

    Hello Scott,

    Thank you for your feedback
    I’ve checked this and there is a notification for Godaddy-managed WP:
    https://www.godaddy.com/en-ph/help/installing-and-configuring-the-w3-total-cache-plugin-on-wordpress-7299
    warning

    This being said, There is nothing we can do about this, so please reach out to your hosting provider for more information

    Thanks!

Viewing 5 posts - 1 through 5 (of 5 total)
Reply To: Can not activate W3 Total Cache
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