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Have been unable to install Crio Premium despite multiple attempts. Continue to get this message:
“Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”My website is scheduled to launch on September 2 but If I cannot make the header sticky, I will delete everything and go back to my The7 theme that ALWAYS works.
And I will expect a refund.
Hi Tammie, thanks for reaching out with your Crio Pro questions! I removed your invoice information because this is a public forum so we don’t want to share any private information here.
It seems your attempting a install the Crio Pro plugin as a theme instead of installing it from the “Plugins” section of your WordPress dashboard. Crio Premium run alongside the standard Crio theme to give you your premium functionalities and both must be active at the same time.
I hope this helps! Please let us know if there’s anything else we can answer for you.
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