Tagged: Troubleshooting
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- August 3, 2021 at 2:04 pm #41262dustinGuest
Hello, there seems to be some random stuff on the home page that I cant get rid of. It doesn’t show up in the block builder and I have tried everything to get it to go away. it is at the bottom of my website, its large, green, and ugly, also the large white box. I cant get any of it off the home page and no options for it. let me know please.
August 3, 2021 at 2:17 pm #41278Joseph WKeymasterHi Dustin, sorry to hear that there are some problems removing those elements in our WordPress page builder and our team will do everything we can to help!
I viewed your website’s home page and saw the exact elements you described. One thing I noticed is that those elements (the large green box and the spacer element that is creating the additional whitespace) seem to have been added to your page content using the WordPress editor instead of with the our Post and Page Builder, which could explain why you are unable to view that content as expected.
One method that might help you remove the unwanted content is to temporarily switch to the WordPress editor from the Post and Page Builder on your home page to see if that loads the elements and allows you to delete them.
Please let us know if there is anything else that we can do to help Dustin!
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