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Hi,
We have the premium version of Crio.
I found this video: https://youtu.be/c0WruIwYdgQ?si=wpVMO1sG_mg4Q9I9 and at 1:36 he says, “then you just slide the column width.” Our builder does not allow us to drag columns, which means we can’t adjust column width for pages, posts, or create headers/footers.
We’ve been working on this for a month and have been fumbling with the builder. There is no way to change columns using BoldGrid/Crio.
Please help!
-J
Hi James,
Thanks for reaching out. It appears that you might be having some issues with your BoldGrid editor and column adjustments within your Crio Pro WordPress theme. We’re here to help!
I inspected the header of your homepage and if you’re using a custom header on that page it looks it might be limited by the “section width” of the section containing your header elements. That would explain why you’re not able to drag the columns to adjust them.
Try expanding the section to full width by hovering your items and select the black section toggle that appears. Click the hamburger icon, then click the section width control to expand the section. After that, try adjusting the width of your columns again.
If that doesn’t work let us know and we’ll continue to troubleshoot, also if your custom header is on a different page you can link us to that page and we’ll inspect and see if we can come up with a solution.
Let us know if you have any questions James, Thank you!
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