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  • #72439
    Stephen
    Guest

    Good morning,

    I am from Costa Rica, I was trying to download the plugin but I can’t, it doesn’t show me the option, just “no disponible”. At the bottom, I can see that the plugin is compatible with my WordPress version and also that you made an update for the plugin a month ago.

    But there is no box for “download”, just “no disponible”.

    What can I do in this case?

    thanks

    #72461
    Marko Vasiljevic
    Keymaster

    Hello Stephen,

    Thank you for reaching out and I am happy to assist you with this.
    This is not specifically related to the W3 Total Cache so this question needs to be addressed to your hosting provider. Some Providers do not allow
    caching plugins to be installed. For example, GoDaddy does not allow caching solutions for managed WP accounts.
    Please reach out to your hosting provider for more information about this.
    Thanks!

Viewing 2 posts - 1 through 2 (of 2 total)
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