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My website was developed using Boldgrid. Now, one year later, I need to add something to it. After logging in on /wp-admin, my original pages are nowhere to be found. Where are they?
Hello Greg,
Thanks for posting your question regarding the location of existing website pages to edit. I’m sorry to see that you are experiencing an issue with updating the content on your website’s pages.
The Pages are maintained in the same location inside WordPress, with or without BoldGrid installed. You may navigate to them by clicking on the Pages option from the Administrative Dashboard.
If you are not seeing the pages listed, then there may be an underlying issue that is causing them to not load properly. I recommend disabling non-BoldGrid plugins that may be used to modify the pages/posts or editor in general. If you disable the plugins one-by-one, you may be able to identify if one is causing the conflict (i.e. you disable a plugin and the site loads your pages for editing).
You can also attempt to restore the website from a known working backup.
Lastly, I recommend ensuring all your plugins, themes, and WordPress are updated to the last versions.
If those recommendations do not resolve the issue, to diagnose the issue, we would need the following details to replicate and further trouble shoot:
- The version of (all) BoldGrid plugins you have installed.
- The version of WordPress installed.
- The version of the theme you are using.
- The error message(s), if any, that are appearing instead of your pages.
- The exact steps you are taking to replicate the unexpected behavior.
I look forward to your response to be able to assist you further. I hope this helps!
Sincerely,
Carlos D
I am at the WordPress admin dashboard. I am using WordPress 4.94. The only plugins I have are Bold Grid Inspirations 1.5.5, and Bold Grid Post and Page Builder 1.7.1. When I click on Pages, it says “No pages found”, even though I am on my website’s .com/wp-admin page. I don’t know the version of the theme I am using, although it was installed Jan. 2017.
Hi Greg,
i have the same versions loaded as you, and I definitely have some pages in my installation. If you loaded an inspiration, then there will be pages as they are loaded by default. Did you select an inspiration to be loaded? If you continue to have problems, you can always use the BoldGrid reset options in Settings. That way you can start fresh and delete any possible problems that might exist in the database. If you want us to look further into it, then please provide us a URL so that we look at the site.
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