Hi Joe-
Thanks for reaching out, and thanks for using one of our Platinum WordPress Hosting partners.
I can see three connect keys on your account (joe@***********d.com) but the one you’re using on householdlink .com isn’t the premium key from InMotion Hosting, it’s a free key.
You can find your Premium Key from InMotion Hosting in your IMH Account Management Panel (AMP) by clicking Manage Boldgrid > View Connect Key, or by logging into your BoldGrid Central Account.