Hi Scott,
Thanks for reaching out with your Total Upkeep Premium questions! I’m sorry to hear you’re having trouble activating your premium license.
Have you already downloaded and installed the Total Upkeep Premium plugin from the “Plugins” dashboard in your BoldGrid Central account?
The Total Upkeep premium is a stand alone plugin that should be activated alongside Total Upkeep in order to enable the premium capabilities.
I hope this helps. Please let us know if you have any other questions.