- Posts
There’s a problem with the post-categories widget that appears in the blog post sidebar. All of the categories appear, but they don’t link to the correct page.
For example, the category “All Events” (which should link to “re-presentmedia.org/?cat=all-events”) links instead to “re-presentmedia.org/all-events/” (which returns a 404 error because the page does not exist).
Interestingly, this is only a problem when permalinks are set to “Post name”. When permalinks are set to “Plain” the categories widget links are correct. I have tried saving the resetting and saving the permalinks, but the problem persists.
Thoughts?
Hi Donald,
Thanks for reaching out and thanks for using Callaway WordPress theme with BoldGrid Post and Page Builder for WordPress!
I see exactly what you mean here. You probably need to clear all cache associated with your website to resolve this. The issue doesn’t seem to be consistent across all category links. Hopefully clearing all cache (including browser, and server side cache) will resolve the issue.
If this doesn’t work there are a number of things that could possibly be causing your issue. We’ll continue to look into this for you.
We look forward to hearing back from you.
Hi Brandon, I cleared the cache, used different browsers, still doesn’t work. Thoughts?
Thanks Donald,
That could represent a corrupted
.htaccessfile. This is a server-level error that may require you contacting your “Web Host” if you’re not familiar with FTP, or your hosting plan does not include cPanel access file manager.What you’d need to do is access the
.htaccessfile for this WordPress instance, delete it, and save. The.htaccessfile will regenerate on its own and if this was the issue it will resolve your 404 error.Hope this helps Donald!
Argh. Found and deleted the .htaccess file, but the problem still persists.
Hi Donald! I am sorry to hear that removing the .htaccess didn’t work, but I think I might know what is going on.
Navigate in your WordPress admin to Settings > Permalinks, check the Category Base field under the Optional section, remove any text you see in that field, and then Save Changes. If my suspicion is correct then you should see a period character in that field when first loading the Permalinks settings.
When that particular configuration is used it tricks WordPress into thinking that your dynamic category archives are actually static pages, which then returns a 404 error when attempting to navigate to that page.
Hopefully this solution works for you and please let us know how it goes!
That worked. Thanks! Now, how do I change the background color of the dynamic category page?
Problem solved. Thanks!
Awesome Donald!
So happy to hear you were able to get that resolved. For the category icon, if you want to remove it using CSS you can use this:
.sidebar .widget .nav > li:before {
display: none;
}Hope this works for you Donald!
It works! Thanks!
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