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Hi,
I just signed up to for a Boldgrid subscription. It says that there is supposed to be a confirmation email and that I need to click the link inside. However, I never got the email and I don’t see a way to request that it be resent so I’m not sure what to do. Does it sometimes take a while for the email to be sent? Thanks for any help you can give.
Hello Angela,
Thanks for reaching out, I’m sorry to hear that you’re not getting the account confirmation email.
I do see an active account for you under the email address you provided. Since this is a public forum if you could, reach out to our premium support team via email and we’ll be happy to help.
For security reasons I didn’t want to share private information on the public forum.
Thanks for your understanding.
Elana D.
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