Contact Page not submitting correctly

Posted on July 1, 2020 by Anonymous User

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July 15, 2017 at 5:33 pm #24094

Anonymous User
Member

I have followed all the instructions I can find, but when someone fills out the contact page and hits “Submit”, the attached email address never receives it. I am sure I am missing something, but have no clue where to look any more.

Any pointers would be appreciated!

Thanks

July 16, 2017 at 8:09 am #24096

admin
Member

Good morning,

Thanks for your question about the contact form on your BoldGrid website not sending the contents of your form in an email. Do you have a URL we can look at and test out? Any additional information you can provide would be greatly appreciated.

Also, have you tried changing the email address the form sends to and see if it work then? It could possibly be the emails are being blocked or labeled as spam.

Thanks!

Tim S.

July 16, 2017 at 2:53 pm #24095

David.Bass
Member

Thanks for the information Tim! It took me a bit, but you are correct about changing the email. It worked like a champ! I appreciate your assistance, I am up and running fine.

David
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