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  • #31332
    Dharani Rajan
    Guest

    Hello Team Bold Grid,

    I couldn’t install the plugin in my wordpress website. I tried several ways but wordpress suspends it. Kindly give us a solution.

    #31343
    Jesse Owens
    Keymaster

    Hi Dharani-

    When you say, “WordPress suspends it,” do you mean that the plugin remains inactive after you activate it? If that’s the case, it’s usually because your web host does not allow W3 Total Cache to be activated on their server.

    This is sometimes the case with managed WordPress hosting solutions that already have built-in caching, notably GoDaddy’s Managed WordPress product.

    If that’s not the case, can you enable the WordPress Debug Log and try to activate the plugin again, and let us know what errors appear in your log?

Viewing 2 posts - 1 through 2 (of 2 total)
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