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I’m running BoldGrid CRIO theme v.2.4.0 and am trying to get WordPress to recognize php7.3. The .htaccess file is telling it to use 5.6, but whenever I change the value to 7.3, it refuses to load (blank page.) Does CRIO support PHP>5.6? How can I make it work?
Hi Mark-
Crio has been tested up to PHP 7.4, so I suspect something else might be causing your “white screen of death.”
If just switching the version in .htaccess isn’t working, you may also need to change the setting in your cPanel interface. Here are BlueHost’s instructions for doing so.
Thanks for the response. It’s good to know that the theme is tested to 7.4, I couldn’t verify that anywhere. I changed the cPanel setting first, and it reports 7.3. Whenever I update this code in .htaccess, it goes to the white screen:
<IfModule mime_module> AddHandler application/x-httpd-ea-php73 .php .php7 .phtml </IfModule>
If I change it back to php56, it works, but WordPress recognizes it as running on 5.6. I’ve looked all over, but can’t find any other references to 5.6 or 7.x. I may have to contact Bluehost’s tech support.
Hi Mark-
On most cPanel hosting providers I’ve used, switching the PHP version in cPanel usually automatically fixes the handler in .htaccess, unless there are unusual configurations elsewhere that are conflicting with the normal change process.
You might also find that removing the handler section altogether fixes the issue once you’ve changed the setting in your cPanel.
If you are still having trouble, reaching out to your hosting provider will be the best way to get it resolved.
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