Hello,

​Thank you for reaching out to our support team.

If you’ve entered your premium key and are still having trouble accessing your BoldGrid premium features it it likely because you still need to activate your premium BoldGrid plugin.

If you’re using a Crio Pro WordPress theme a premium subscription your pro plugin can be downloaded from the “Plugins” section of your BoldGrid Central Account dashboard.

If you’re unsure how to access BoldGrid central this link should help!

Thanks

Elana D.