Tagged: Crio, Troubleshooting
- AuthorPosts
- April 28, 2022 at 8:01 am #51757AndreaGuest
Hello,
After updating the Crio Premium plugin V 1.6.0, my website was completely broken. There was only a page saying that the site had an error, and that the admin account would be sent an email (I didn’t receive an email). I was able to restore my site from a backup, but now I’m afraid to update any of my plugins from BoldGrid (Post and Page Builder, Post and Page Builder Premium). I’m using WordPress 5.9.3.April 28, 2022 at 10:39 am #51808Brandon CKeymasterHi Andre,
Thank you for reaching out and thanks for using Crio Pro WordPress theme!
I’m sorry to hear that the Crio Premium 1.6.0. plugin update broke your site. We’ve identified the issue and released a patch for it earlier this morning. You should be okay now to update to Crio Premium 1.6.1. The error seems to have been tied to a known WordPress core issue that has been in the bug tracker for quite some time.
I hope this helps. Please let us know if you have any issues after attempting your update.
April 28, 2022 at 5:32 pm #51844MauroGuestHi,
I had the same issue and I confirm that after upgrading to 1.6.1 my site is back again.
Thank you both!
MauroApril 28, 2022 at 5:34 pm #51857Brandon CKeymasterHi Mauro,
Thanks for the update! Be sure to reach back out if the plugin gives you anymore trouble.
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