Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #51757
    Andrea
    Guest

    Hello,
    After updating the Crio Premium plugin V 1.6.0, my website was completely broken. There was only a page saying that the site had an error, and that the admin account would be sent an email (I didn’t receive an email). I was able to restore my site from a backup, but now I’m afraid to update any of my plugins from BoldGrid (Post and Page Builder, Post and Page Builder Premium). I’m using WordPress 5.9.3.

    #51808
    Brandon C
    Keymaster

    Hi Andre,

    Thank you for reaching out and thanks for using Crio Pro WordPress theme!

    I’m sorry to hear that the Crio Premium 1.6.0. plugin update broke your site. We’ve identified the issue and released a patch for it earlier this morning. You should be okay now to update to Crio Premium 1.6.1. The error seems to have been tied to a known WordPress core issue that has been in the bug tracker for quite some time.

    I hope this helps. Please let us know if you have any issues after attempting your update.

    #51844
    Mauro
    Guest

    Hi,
    I had the same issue and I confirm that after upgrading to 1.6.1 my site is back again.
    Thank you both!
    Mauro

    #51857
    Brandon C
    Keymaster

    Hi Mauro,

    Thanks for the update! Be sure to reach back out if the plugin gives you anymore trouble.

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Crio Premium 1.6.0 update broke my WordPress site’ is closed to new replies.