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Hi there,
I purchased the Crio Premium Plug In. I installed Venetian Theme. I have the Crio Premium zip file. What is the name of the Plug In File that I want to upload to Plug Ins on my WordPress Page?
Thanks,
Alicia
Hi Alicia-
The first thing I want to point out is, Venetian and Crio are different themes. Crio Pro won’t add any functionality to Venetian, on the Crio theme.
If you’re creating a new website from BoldGrid Inspirations, look for the themes that have Crio in the description:
Once you have the Crio theme installed, you’ll upload the entire .zip file (don’t unzip it on your computer). Check out our detailed instructions on uploading a new plugin.
I hope this helps! Please let us know if you have any more trouble, we’re happy to help.
i have crio but I cannot customize. It says that i must Purchase coins. I bought the $99 package
Hi Adrian-
Thanks for reaching out, and I’m sorry to hear about the problems. We’ll do everything we can to help you get it fixed.
To best help you out, can you file a premium support ticket in your BoldGrid Central account, and include a screenshot of that error if possible?
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