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hi the crio theme is not working after the wp 6.2 update. my website is down. blank page and i got mail with errors. what can I do
Hi Melanie,
Thanks for reaching out with your Crio Pro WordPress theme questions! We’re sorry to hear you’re having some issues after your update but let’s see if we can help you out.
You mentioned you received an email with errors listed. Could you copy/paste those errors into the thread here? Also, can you send us the URL of your website so that we can inspect it using our browser tools?
We look forward to assisting you further with this!
We are having the exact same problem and losing business left and right because of it!!! HELP!!!
Hi Angela,
Thanks for reaching out to support!
Could you please enable wp_debug on your your website so that it will display any error message you might be receiving?
Our team is aware of an ongoing issue with DreamHost customers experiencing the same fatal error on PHP 8.1. We have started a ticket with our developers to investigate and this should be resolved quickly.
We hope to have this fixed in the next update to Crio which will be released soon. If you’d like to check in on the progress of this you are more than welcome to reply back to this thread.
We do apologize for the inconvenience, if you’re able to enable wp_debug to record your error message it would be a great help in determining your specific issue.
Thank you!
Hey guys,
We’re really trying to get to the bottom of this issue. It would be a great help if we could get an error log from one of you so that we can have this resolved ASAP.
Thank a lot! We hope to hear from you soon!
I’m working on it with Dreamhost; I can’t figure out how to do it!!!
#0 /home/dh_uytzv7/hemstitchrentals.com/wp-content/themes/crio/inc/boldgrid-theme-framework/includes/customizer/class-boldgrid-framework-customizer-generic.php(303): Boldgrid_Framework_Customizer_Generic->create_media_prefix(Array)
#1 /home/dh_uytzv7/hemstitchrentals.com/wp-content/themes/crio/inc/boldgrid-theme-framework/includes/customizer/class-boldgrid-framework-customizer-generic.php(128): Boldgrid_Framework_Customizer_Generic->device_visibility_styles(Array)
#2 /home/dh_uytzv7/hemstitchrentals.com/wp-content/themes/crio/inc/boldgrid-theme-framework/includes/customizer/class-boldgrid-framework-customizer-generic.php(90): Boldgrid_Framework_Customizer_Generic->get_default_styles(Array)
#3 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/class-wp-hook.php(308): Boldgrid_Framework_Customizer_Generic->add_styles(”)
#4 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#5 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#6 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/script-loader.php(2194): do_action(‘wp_enqueue_scri…’)
#7 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/class-wp-hook.php(308): wp_enqueue_scripts(”)
#8 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#9 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#10 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/general-template.php(3049): do_action(‘wp_head’)
#11 /home/dh_uytzv7/hemstitchrentals.com/wp-content/themes/crio/templates/head.php(26): wp_head()
#12 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/template.php(785): require(‘/home/dh_uytzv7…’)
#13 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/template.php(718): load_template(‘/home/dh_uytzv7…’, false, Array)
#14 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#15 /home/dh_uytzv7/hemstitchrentals.com/wp-content/themes/crio/base.php(28): get_template_part(‘templates/head’)
#16 /home/dh_uytzv7/hemstitchrentals.com/wp-includes/template-loader.php(106): include(‘/home/dh_uytzv7…’)
#17 /home/dh_uytzv7/hemstitchrentals.com/wp-blog-header.php(19): require_once(‘/home/dh_uytzv7…’)
#18 /home/dh_uytzv7/hemstitchrentals.com/index.php(17): require(‘/home/dh_uytzv7…’)
#19 {main}
thrown in /home/dh_uytzv7/hemstitchrentals.com/wp-content/themes/crio/inc/boldgrid-theme-framework/includes/customizer/class-boldgrid-framework-customizer-generic.php on line 320
[13-May-2023 06:00:54 UTC] PHP Deprecated: Constant FILTER_SANITIZE_STRING is deprecated in /home/dh_uytzv7/hemstitchrentals.com/wp-content/plugins/rw-elephant-rental-inventory/lib/helpers.php on line 761
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