Tagged: Lazy Load
- AuthorPosts
- September 6, 2021 at 6:38 am #42476Ed JourdanGuest
Hi, The plugin is super fast, but unfortunately the header image doesn’t load. Is there a solution for this?
September 6, 2021 at 6:41 am #42535Marko VasiljevicKeymasterHello Ed,
Thank you for reaching out and I am happy to assist you with this.
I’ve checked your website and I can see that the W3 Total Cache is active, however, I am not seeing the issue you are referring to as the header image is visible.
Can you please share the screenshot of what you are seeing and where the image is missing?
Thanks!September 6, 2021 at 9:50 am #42537Ed JourdanGuestI resolved the issue by unchecking Lazy load.
But the performance is slowerSeptember 6, 2021 at 9:53 am #42539Marko VasiljevicKeymasterHello Ed,
Thank you for the information.
You can exclude the specific image from Lazy Load in Performance>User Experience>Exclude words:
So you can try to re-enable lazy load, add the image URL to the Exclude words: area
https://www.water-line.nl/wp-content/uploads/2021/08/header-image.png
and make sure to save all settings and purge the cache.
I hope this helps!
Thanks!September 6, 2021 at 11:56 am #42541Ed JourdanGuestNo Exclude words found in free version.
September 6, 2021 at 11:56 am #42542Ed JourdanGuestYes it works for the header but not for the plugin
Responsive Filterable Portfolio ProSeptember 6, 2021 at 12:11 pm #42545Marko VasiljevicKeymasterHello Ed,
Thank you for the information.
I can confirm that we have not tested W3TC with the plugin you are mentioning as it only has 3000+ installs.
What you can try is to modify the Threshold – the outer distance of the scrolling area from which to start loading the elements.
Thanks! - AuthorPosts
- The topic ‘Header image not loading’ is closed to new replies.