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Hi there,
I was working on my website last night just fine. This morning when I resumed editing, dragging/resizing columns no longer works. In addition, content has moved on its own – hence why I wanted to fix it by dragging and resizing. This seems to be an issue even when adding new blocks. The line simply goes red and will not move. I have not amended any plugins and have already tried to close everything out and re-open it. I am using the free version of BoldGrid.
Hi Anya,
Thanks for reaching out to Support! I’m sorry to hear that you are having trouble adjusting the width of your columns in BoldGrid Post and Page Builder. I’d be more than happy to see what we can do to assist you with getting this working.
I have seen some situations before where if the screen width is just the right size the editor is unable to adjust the width. Just to see if this is the case you can try zooming in or out in your browser then trying to adjust the column width. If that doesn’t work I wanted to get a bit more information from you on this.
1) Are you experiencing this on all pages or just the page in question?
2) Are you able to remove the element and recreate it?
3) Can you try adding the block on a new page just as a test?
This will let us know if this is a site wide issue or if it’s specific to the page element you’re working on.
Thanks Anya! We look forward to assisting you further with this!
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