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  • #27954
    Max Fuqua
    Guest

    Hello, I am only receiving some, not all, emails sent through my Contact page. They are all supposed to be going to my Hotmail account p***s@hotmail.com, but some are going through and some are not. When they do go through, they are going into junk mail. How do I confirm that my Contact page is linked to p***s@hotmail.com? Why would some Contact submissions go through and others will not? Thanks

    #27959
    Jesse Owens
    Keymaster

    Hello Max-

    By far the most common cause of form submissions being caught by Spam filters is the lack of SMTP authentication.

    By default, when WordPress sends email, it uses unauthenticated phpMail, which can appear like Spam to some email providers. Since you’re using WPForms, I’d recommend using the WP Mail SMTP plugin.

    Once you’ve installed and activated the plugin, you set it up just like any email client so that it can access and send authenticated emails, either from your Hotmail account or from an email account you set up with your web hosting provider.

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