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  • #154290 Reply
    Alan McDowell
    Guest

    I normally get one email a day telling me that a backup has been competed. Today I have gotten 45 and a new one comes every 10 minutes!! what is going on?

    #154317 Reply
    Elana
    Keymaster

    Hello Alan,

    Thank you for reaching out and letting us know about the issue with the backup notifications. I apologize for the inconvenience you’re experiencing.

    It sounds like the issue may be related to the CRON settings. If you haven’t already, please ensure that you are using version 1.16.10 of Total UpKeep. This version should address the issue with the excessive emails.

    Also, if you are getting errors please share any errors you are getting from backups or CRON logs.

    You can check the CRON log by going to WordPress Admin → Total UpKeep → Tools → CRON Log and verify if there are multiple line items or errors being logged. If you see anything unusual there, it might explain the repeated notifications.

    If you’re still seeing the problem after checking these steps, feel free to let me know, and I’d be happy to assist you further.

    Thanks again for your patience, and I look forward to getting this resolved for you!

    Thanks
    Elana D.

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Reply To: emails tellings me a backup has been completed
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