Error Restoring backup – Permission Denied

Please help.
I got a permission error while restoring a backup from BoldGrid to my WP site.
Here are the details from the log file below.

[2020-11-11 14:54:59 UTC] Cannot add signal handlers, pcntl_async_signals function does not exist.
[2020-11-11 14:54:59 UTC] Last error: Array
(
    [type] => 2
    [message] => file_get_contents(<path removed>\boldgrid_backup\logs-1c676509-1e5678b6c9c681ca\restore-1605106497.log): failed to open stream: No such file or directory
    [file] => <path removed>\wp-admin\includes\class-wp-filesystem-direct.php
    [line] => 39
)

[2020-11-11 14:54:59 UTC] Restoration process initialized.
[2020-11-11 14:54:59 UTC] Memory usage - limit / current / peak memory usage: 256M / 4333384 (4.13 MB) / 4368600 (4 MB)
[2020-11-11 14:54:59 UTC] Restore info: Array
(
    [mode] => restore
    [dryrun] => 
    [filename] => boldgrid-backup-1c676509-uploaded-1605104702.zip
    [filepath] => <path removed>\boldgrid_backup/boldgrid-backup-1c676509-uploaded-1605104702.zip
    [filesize] => 45900837
    [archive_key] => 0
    [restore_ok] => 1
)

[2020-11-11 14:54:59 UTC] Last error: Array
(
    [type] => 2
    [message] => chmod(): Permission denied
    [file] => <path removed>\wp-admin\includes\class-wp-filesystem-direct.php
    [line] => 173
)

[2020-11-11 14:55:00 UTC] Permission denied. Unable to restore the following file: <path removed>/./