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- October 5, 2020 at 5:56 pm #27854Dmitriy FedotovGuest
Using “w3 total cache” I found this problem: when I try to switch account (I use the OceanWP theme login popup) I get the message “Session expired, please reload the page and try again”
After clearing all caches, the problem disappears.
On the WordPress forum, we were advised to take a few steps to solve this problem.
https://wordpress.org/support/topic/error-with-login-popup/#post-13491421
Unfortunately, this did not help us solve the problem.We really need your help, and could provide you with access to the site with administrator rights.
Can we hope for your help?
October 5, 2020 at 6:14 pm #27910Jesse OwensKeymasterHi Dmitriy-
I’m reaching out to Marko to check on what additional steps you should take to resolve this error.
If you would like our support team to log in and investigate the issue for you, you can submit a premium support request directly from your WordPress Dashboard in Performance > Support > Investigate Compatibility Issue.
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