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Hello, I have a ticketing / eCommerce plugin that the support team from there said I need to exclude it from caching in order for it to perform properly.
I’ve added some pages to be excluded but I’m not sure if it’s correct or now.
Here’s the documentation they sent me on what should be excluded – how would I implement this in W3 Total Cashe?
https://tickera.com/tickera-documentation/configuring-caching-plugins/Hello Manny,
Thank you for reaching out and I am happy to assist you with this
In W3 Total Cache, you can exclude specific pages from being cached or minified in Performance>Page Cache>” Never Cache following pages” and Performance>Minify>”Never Minify following pages”.
So for example if the page you wish to exclude is https://yourwebsite.com/users/
You simply need to add/users/to Never Cache following Pages filed or Never Minify following pages if you also do not want this page to be minified.As mentioned in the documentation you shared, you can also exclude pages that contain specific cookie from being cached in Performance>Page Cache>Advanced> Rejected cookies: and add the cookies to the list.
I hope this helps!
Thanks!
Thank you for the response. I have added the list of cookies as you suggested and edited the pages as I left out both “/” from the page name.
What would be the best course to test that it is working (not caching) and do I have to wait a certain amount of time before testing?
Hello,
Thank you for your feedback.
Inspect the source of the page, scroll down to the W3TC Html snippet and check the page cache status if the cookie is loaded.
Thanks!The shopping cart is still being affected. If the cart is updated with additional or less tickets it doesn’t update on occasion.
Also the Proceed to Checkout doesn’t load
Please let me know specific on how to address as this is becoming concerningI would insert a screenshot of the Page Cache settings added but this platform doesn’t accept it
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