Hello swimboxelder,
In testing, the following works for us.
1. Click on the Image.
2. Click on the Edit button (with the pencil icon)
3. Under “Display Settings”, click on the “Link To” dropdown and select ‘Custom URL’.
4. Enter the full URL you want to redirect to (ex: http://example.com/document.pdf)
5. Click on the “Update” button to save the changes.
This should be normal behavior. If it does not, please answer the following questions to help us troubleshoot further. What is the theme you are using? What version of BoldGrid Editor are you using? What version of WordPress are you running?
Kindest Regards,
Scott M