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Hy, I would add some information in the footer, how can I do ?
Is it possible only with pro version ?
Widget for the footer are inactive and I can’t switch active
Thanks
pacHi Antonio-
Thanks for the question, and thanks for using the Crio WordPress Theme.
You don’t need to upgrade to Pro to use footer widgets. The widget areas appear “Inactive” until you add them to the footer. Navigate to Customize > Design > Footer > Layout and add a widget area to a new location:
Once you’ve added it, click the Edit Sidebar button to choose and configure the widget for that area.
Thanks for the answer.
I have already seen this way.
But the Footer Layout Area in the widget area, but also in other area doesn’t work
If I click on + Widget Area = Nothing
If I click on trash : nothing
If I click on Add a Row : nothing
this area doesn’t work (only add the menu)
This area doesn’t work in my pc and in the remote hosting
Is it possible a permission problem ? It’ linux server
What can I do ?
ThanksIs’it possibile a plugin … block the widget footer area ?
Polylang for example ?
There are these actives plugins :
Advanced Editor Tools
Classic Editor
All in one wp migration
All in one wp migration file extension
Disable Comment
Download Monitor
Duplicator
Maintenance
Polylang
Wp Google Maps
and other but inactive (I’ll uninstall)Yes I confirm if I de-active polylang add widget footer area it’s ok, but I need polylang …
Hi Antonio-
Thanks so much for all your work testing and locating the conflict!
We tested out Crio together with Polylang and we couldn’t get the same problem that you’re seeing. Since the issue occurs in the Customizer, it’s likely that there’s some kind of JavaScript error occurring.
We might be able to find out more information about the issue if you’re able to check your browser’s error console while you recreate the error. Here’s a quick video on how to open your browser’s error console:
If you can either screenshot or copy-and-paste any errors you see there, we might be able to find out what’s causing the problem for you.
Hi,
this is the errors of the issue (copy-paste)
Uncaught TypeError: Cannot read property ‘active’ of undefined
at i.toggleUsedLocations (base-controls.min.js:1)
at Function.<anonymous> (base-controls.min.js:1)
at c (load-scripts.php:2)
at Object.fireWith [as resolveWith] (load-scripts.php:2)
at customize-base.min.js:2
at c (load-scripts.php:2)
at Object.add [as done] (load-scripts.php:2)
at Function.when (customize-base.min.js:2)
at Function.instance (customize-base.min.js:2)
at i (customize-base.min.js:2)
load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate&ver=5.7.2:2 Uncaught TypeError: Cannot read property ‘expanded’ of undefined
at u (base-controls.min.js:1)
at e.value (base-controls.min.js:1)
at e.value (base-controls.min.js:1)
at HTMLDocument.<anonymous> (base-controls.min.js:1)
at e (load-scripts.php:2)
at t (load-scripts.php:2)
at patchedCallback (<anonymous>:132:45)This is the screenshot :
If you want the screenshot you can find here :
https://www.te-com.it/Screenshot_20210609_094211_widget.pngHi Antonio-
Thanks for the additional information and the screenshot!
Based on your feedback, I was able to reproduce the error. It only occurs when there are two or more languages in PolyLang, so that’s why we missed it the first time.
I’ve filed a bug report for our developers so we can get this fixed.
In the meantime, the only work-around I was able to find is to either deactivate PolyLang (or remove all but one language) temporarily while you design your footer. Once you have the widget areas added, you will still be able to add new widgets even when the plugin is active, just not modify the layout.
Hi,
Thanks, now I deactive temporarily Polylang
Thanks
Antonio
- The topic ‘Footer Widgets are showing “Inactive”’ is closed to new replies.
