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  • #142324
    Vinay
    Guest

    Hi

    I have setup Google Drive backup from your Total UpKeep plugin.

    But it does not seem to put any backup ZIP package into my google drive folder.
    Could you please check on this?
    Thanks!

    #142377
    Brandon C
    Keymaster

    Hi Vinay!

    Thanks for your question! f the Total Upkeep plugin is not uploading backup ZIP files to Google Drive as expected, you want to first ensure that the plugin is properly connected to your Google Drive account. Go to Total Upkeep > Settings > Remote Storage and verify the status of the Google Drive connection. Reauthorize the connection if needed.

    Also, ensure that your Google Drive account has sufficient storage available. If your Drive storage is full, the backup files may fail to upload. Check the available space in your Google Drive by visiting drive.google.com.

    If everything is configured correctly review your backup logs (Total Upkeep > Tools > Logs) and look for any errors related to the Google Drive upload. This can provide clues if the issue is due to an upload failure or file size limitations.  Copy/Paste your log here and we’ll inspect it for and give you our best suggestions on how to get your remote backups running properly.

    Thanks Vinay!

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