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MOST of my time trying to learn BOLDGRID is consumed watching your logo to infitity. Only occasionally does a change “resolve” so that I’m able to save it. Other times your logo just pulses until I cancel and start over. I’ve watched the logo pulse for as long as TEN MINUTES before starting over.
Am I missing something? This is supposed to be easier, isn’t it? I feel like dusting off the old HTML books and coding from scratch might be more productive.
But, before I do, I thought I might ask for some help. HELP!
Hi Ted,
Thanks so much for reaching out! It’s definitely not normal for your Crio Pro WordPress theme to be behaving in the way you explained.
I tried inspecting your website but it’s producing a 404 error on all pages. I also tried inspecting your performance metrics on GTmetrix and that also returned the same result of “404”. I thinking it might be a DNS issue of some sort and we may have to consult with your web host “DreamHost” for help fully resolving the issue.
Can you first try refreshing your permalinks to see if that resolves the 404 error. All you need to do is navigate from your WordPress dashboard to Settings < Permalinks, then simply scroll to the bottom of the page and click “Save”.
After refreshing your permalinks check your sites front-end to see if it resolves the 404. From there we can try to determine what’s causing the poor site performance.
I hope this helps. We look forward to assisting you further with this.
Hi Brandon,
Thanks for the response. I think the 404 error came because I couldn’t figure out how to create a “Coming Soon” page and still work on the site, so I made all of the pages PRIVATE.
I’ve just made the pages PUBLIC again, so you should have access to them.
Thanks!
TedThanks Ted,
I’m still having trouble accessing your homepage but I was able to access the “About Us” page on your website so I ran that through GTmetrix to get your performance metrics.
The first thing I noticed was your top issue here is the need to “Reduce initial server response time”. You normally see this with shared hosting or limited server capabilities set forth by a Webmaster.
One thing you could do is configure caching on your website to limit database queries from running in excess. We recommend our BoldGrid Caching plugin W3 Total Cache. Once installed and configured W3 Total Cache will drastically increase your page speed and should help lift some of the weight off your database. Total Cache has over 1 Million active downloads at this time and boast a 4.5 star rating in the WordPress plugin repository.
Also I want to thank you for hosting with DreamHost, which is one of our premium web hosting parters. You may want to consult with them about increasing your server resources a bit to handle more server request.
I hope this helps Ted. We’re right here if you have any other questions for us!
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