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  • #153534 Reply
    Nelson Hidalgo
    Guest

    Hello W3 Total Cache Support Team,

    I recently purchased a W3 Total Cache Pro license but have forgotten the email address associated with my license. I still have my **order details** and **license key**, but I am unable to retrieve the registered email.

    Here are my order details (without sensitive data):
    – **Payment ID:** #
    – **Date of Purchase:** July 19, 2024
    – **Payment Status:** Complete
    – **Total Price:** $49.50
    – **Subscription Type:** W3 Total Cache Pro – 1 Site License (Annual Subscription)

    Since this is a **public forum**, I cannot share my **license key** or **website URL** here. Could you please advise how I can privately provide this information to get support?

    Looking forward to your response. Thank you!

    Best regards,

    #153546 Reply

    Hello Nelson,

    Thank you for reaching out and I am happy to help!
    We have received your email via the W3 Total Cache support channel with the same request and replied to it.
    Please check your email and continue any correspondence there so we can avoid duplicating the answers
    Thanks!

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Reply To: Help Recovering Registered Email for W3 Total Cache Pro License
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