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Hi, helping my client with their site, it is on Westview theme. Is there a way I can download the original theme files or somehow access what might have been original theme files?
I want to add pages but there is NO formatting currently, like if I add a page it does NOT have header/footer/menu, etc.
Also weirdly I do not see a way to duplicate existing pages.It’s possible this theme is really old now, or that I should update? Just coming in a bit blind here and struggling with it.
Help!
DonnaHello Donna,
Thank you for reaching out to our support team.
If you needed to download an older theme you can if you go to our Download Classic BoldGrid Themes. However, these themes are not really updated anymore as we have moved to a theme that you can customize everything in one.
I did test what you were saying with the header and footer, that should be there for you to edit. If you are not seeing it there might be a conflict with another plugin. If you could share any console errors or possibly disable plugins one by one to find out if there might be something conflicting with the Westview theme.
Crio is our primary theme now, if you have the compacity to update you can. However, this will more than likely need a complete redesign of your current website.
We are here to help you either way. I want to also give you all the options, we do have a premium design services that could be an option if you are wanting us to help / migrate over to Crio giving you more modern flexibility on updates and changing things.
Thanks
Elana D.Hi Elana, the current site is very simple, it was just one page and I am currently working to add a few more just to add some content etc. so rebuilding may be the way to go. If I want to try to rebuild it on Crio will I need to purchase the Crio theme or is it somehow included as part of the Westview theme? I believe I may have a spare domain around that I could mount a dev site on to keep it clean and keep the old site live.
If you can tell me how to go about accessing the Crio theme I will work on that. Thanks!
DonnaHello Donna,
Thank you for reaching out to our support team.
Of course, that is why I mentioned our premium design service we could create those pages for you.
However, there is a free version or Crio you can access here if you wanted to try it out. The pro or premium version is accessed here if you wanted to go to the premium version.
Also, I wanted to let you know if you create a Central account you can get access to a Cloud WordPress install. Just remember you will have to verify your email if you want to log in more than once.
If you click the Join for Free option towards the bottom of the page it will get you started creating a BoldGrid central account. I just wanted to let you know there is options so you can set up your demo server and test things that way if you wanted.
I hope that helps and let me know if you have any further questions or need any assistance we are happy to help.
Elana D.
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Viewing 4 posts - 1 through 4 (of 4 total)
