Hi Juan,
Thanks for reaching out! If you’ve entered your premium key and are still having trouble accessing your BoldGrid premium features it it likely because you still need to activate your premium BoldGrid plugin. If you’re using a one of our pro products like Crio Pro WordPress theme, BoldGrid Post and Page Builder or Total Upkeep and have purchased a premium subscription your pro plugin can be downloaded from the “Plugins” section of your BoldGrid Central Account dashboard.
If you’re unsure how to access BoldGrid central this link should help!
Thank you! Please let us know if we can assist you further with this Juan.